In this SharePoint tutorial explains how to fix the error: Cannot complete this action as the secure store shared service is not responding. Please contact your administrator. The error occurs while configuring the Secure Store Service application in SharePoint.
I was getting the below error when I clicked “Secure Store Service” after the successful creation of the “Secure Store Service Application”. The error looks like the following:
Cannot complete this action as the secure store service is not responding. Please contact your administrator.

The error can come in any version of SharePoint like SharePoint 2019, SharePoint 2016 or SharePoint 2013.
SharePoint cannot complete this action as the Secure Store Shared Service is not responding
To resolve the issue that Secure Store Shared Service is not responding, you can try the following:
Run the below PowerShell command:
$service = Get-SPServiceInstance | Where-Object {$_.TypeName -eq "Secure Store Service"}
$service.Provision()
IISRESET
Also, check below things:
1. Open SharePoint 2016 central administration. Then click on “Manage service applications” under “Application Management”. Make sure that the “Security Token Service Application” service is running.

2. Start -> run – > Services.msc find the service “Claims to Windows Token Service” and ensure that it is running.

3. Also, check the below services that should be started in SharePoint central administration. In SharePoint Central Administration, click on Application Management and then click on “Manage services on server,” which is under “Service Applications”.
- Claims to Windows Token Service
- PerformancePoint Service
- Secure Store Service
Once you follow the above steps, the error Secure Store Shared Service is not responding SharePoint 2013 will not come.
The Secure Store Service application Secure Store Service is not accessible on SharePoint
Recently, I have been getting the below error in SharePoint Secure Store Service. The Secure Store Service application is not accessible.
The full exception text is: The HTTP service located at https://URL/SecureStoreService.svc/https is unavailable. This could be because the service is too busy or because no endpoint was found listening at the specified address. Please ensure that the address is correct and try accessing the service again later.

The Secure Store Service application Secure Store Service is not accessible
To resolve the issue, first check in the IIS whether the application pool associated with Secure Store Service is Started.
Open IIS (Windows R+Inetmgr ) And then search for the particular application pool and see if it is Started or not.
Then check in the SharePoint 2016 central administration if Secure Store Service is already started or not. Open SharePoint 2016 Central Administration. Then click on Application Management -> Manage Services on the Server. If the service is not started, start it.
If the issues are not resolved, add the user to the SharePoint Farm Administrators group.
Now, you should not get The Secure Store Service application. Secure Store Service is not accessible issue.
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Preeti Sahu is an expert in Power Apps and has more than 6 years of experience working with SharePoint and the Power Platform. As a Power Platform expert for Power BI, Power Apps, Power Automate, Power Virtual Agents, and Power Pages, she is currently employed with TSinfo Technologies. She is the author of the book Microsoft Power Platform A Deep Dive. She also made a big technical contribution to SharePointDotNet.com in the form of articles on the Power Platform. She enjoys traveling and spending time with her family in her spare time.